Troubleshooting and Maintaining Cisco IP Networks

Overview

The TSHOOT: Troubleshooting and Maintaining Cisco IP Networks v1.0 online training course is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. Students will learn to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

Skills Learned

• Plan and document the most commonly performed maintenance functions in complex enterprise networks
• Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
• Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
• Maintenance procedures and fault resolution in switching- and routing-based environments
• Maintenance procedures and fault resolution in a secure infrastructure
• Troubleshoot and maintain integrated, complex enterprise networks

Who Should Attend This Course

The online training course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. The online training course is designed to teach professionals who work in complex network environments the skills they need to maintain their networks and to diagnose and resolve network problems quickly and effectively.

A large part of the training will consist of practicing learned skills and supporting the concepts by putting them to use in a controlled environment. At the end of the online training course, you should have increased your skill level and developed a set of best practices based on your own experience as well as the experiences of other students that you can take back to their organizations.

This online training course is intended for students who are looking for real-world troubleshooting knowledge, and those that are considering the Cisco Certified Network Associate (CCNA) Routing and Switching. This online training course's discussion of troubleshooting could also benefit early CCIE Routing and Switching candidates. Passing this exam will also refresh the Cisco Certified Network Associate (CCNA) Routing and Switching, which expires after three years

Prerequisites

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) online training course is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. An understanding of internetworking technologies and the ability to perform basic configuration of Cisco routers, including practical experience installing, operating, and maintaining Cisco routers and switches in an enterprise environment.

Students should also have the following before attending this online training course:

• Cisco Certified Network Associate (CCNA) Routing and Switching certification
• Completed the ROUTE:  Implementing Cisco IP Routing online training course recommended
• Completed the SWITCH:  Implementing Cisco IP Switched Networks online training course recommended.